What is your process? How long does it take for an estimate?

We generally prefer to meet with you at your home for our initial meeting. Once there, we can discuss your project and be able to give you a rough idea of cost. We would then set an appointment at our showroom to start the design process. At this meeting, we will go through selections of cabinetry, tiles, counter top materials, and detail your design.
Usually within this time frame you will have a complete estimate to review.

Do you do 3D designs on computer?

Yes, we have the latest CAD programs and can show you your designs in 3D to help you see what your project can ultimately look like.

What if I want to or have already purchased my own materials?

We usually suggest you wait before purchasing anything. This way, we can specify what you need and make sure that all items purchased are adequate for your designs. However, if you already have items purchased, we will review them with you to make sure they all will work well with your project.
The ultimate drawback with this, is that of course we can not be responsible for items you have purchased.

Do you sub-contract?

Having been in this industry for over 20 years, I do not know of any contractor that does not have some sub contractors. If they say they don't, they are not telling you their whole story. General Contractors can not possibly keep masons, a/c specialists, licensed plumbers, etc. on salary all year long. So the answer is yes we do sub-contract, but it is how this is done that makes a difference.
Sub-contracting is not a bad thing. However, if a company is constantly changing these crews, that is when the problems arise. Inconsistent workmanship, indifferent attitudes toward your project because of no loyalty to the company, and conflicting scheduling can all occur when a company does not have consistent crews.
Our sub contractors are considered part of our family here at Homecraft. They have all been working together with us for over 10 years. They are professional, licensed, and insured. Although not on salary, many work for us on almost a full time basis.

What type of work do you specialize in?

We are a full service company. While we are highly regarded for our kitchen and bath expertise, we do help our clients with dormers, extensions, and basement finishing. We are also certified installers for the best in roofing, siding, and windows.

How long will my project take?

Every project is different and once we speak we can give you a better idea of how long your particular project will last. Below is a listing of typical project lengths:
  • Small Bath - less than a week
  • Medium Bath - One week
  • Large Bath - within two weeks
  • Small Kitchen - within two weeks
  • Medium Kitchen - within three weeks
  • Large Kitchen - within four weeks
  • Basement System - within two weeks
  • Traditional Basement - within four weeks
  • Dormer/Addition - 8 weeks
  • Siding - 1 week
  • Roofing - 1 to 2 days
  • Windows - 1 to 2 days

How is your payment scheduled handled?

We usually require a small down payment, and then there are "draw" payments made as your project proceeds. We will discuss these draws with you, and of course make them fair to both of us.

What if I have someone or want to do part of the work my own?

We can discuss this with you. We have in the past allowed this, and unfortunately, sometimes things did not work out to well. Electrical, plumbing, tile work, etc. was not done properly or completed on schedule for various reasons. This in turn, delayed the total project and caused scheduling havoc. Let's talk and try to make the proper arrangements.

What is your warranty on your work?

Our standard warranty is 1 year labor and material. All materials used in your project will also have their own warranties as well. We have in the past extended our warranty on a case by case review. Ask us for details.


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If your home was built before 1978, you should also be aware of the new law requiring that your remodel be handled by an EPA Lead Certified Firm or they may face heavy fines up to $37,000.
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At Homecraft

We know that our success is directly proportional to helping our clients achieve theirs

Our clients are talking.

"We can't express enough how thrilled we are with our new kitchen. We never dreamed it could be transformed into the dream kitchen you designed"… Paul & Jeanine Amore,
Old Bethpage

See what else they say on our testimonial page »

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